Privacy Policy

Last Updated: March 15, 2025

At unionstreamnet, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our platform to learn about stock market trading fundamentals. We operate under South Korean privacy laws and follow international best practices to keep your data secure.

We know privacy policies can be long and tedious. But this stuff matters. So we've tried to make this as straightforward as possible while still covering everything you need to know.

1. Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what we gather and why:

Personal Information You Provide

When you create an account or contact us, you share information directly with us:

  • Account Information: Your name, email address, phone number, and password when you register
  • Profile Details: Investment experience level, learning goals, and preferences you choose to share
  • Contact Inquiries: Information you include when reaching out through our contact forms
  • Payment Information: Billing details processed securely through third-party payment processors
  • Learning Progress: Course completion data, quiz results, and notes you create within our platform

Automatically Collected Information

Our systems automatically collect certain technical data when you use our website:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages viewed, time spent on sections, click patterns, and navigation paths
  • Location Data: General geographic location based on IP address (not precise GPS data)
  • Cookies and Similar Technologies: Small data files that help us remember your preferences

2. How We Use Your Information

We use the information we collect for specific purposes related to providing and improving our educational services:

Purpose Types of Data Used
Provide access to educational content Account information, login credentials, learning progress
Personalize your learning experience Profile details, usage patterns, course completion data
Process payments and billing Payment information, transaction history, billing address
Send important updates and notifications Email address, communication preferences
Improve platform functionality Usage data, device information, feedback
Comply with legal obligations All relevant data as required by South Korean law

Important: We will never sell your personal information to third parties. We only share data as described in this policy or with your explicit consent.

3. Legal Basis for Processing (South Korean Context)

Under South Korean Personal Information Protection Act (PIPA), we process your data based on these legal grounds:

  • Contractual Necessity: Processing required to deliver the educational services you've signed up for
  • Consent: You've given clear permission for specific processing activities
  • Legal Compliance: Processing necessary to meet regulatory requirements
  • Legitimate Interests: Processing that benefits both you and our business while respecting your rights

We collect only what we actually need. If we want to use your information for new purposes not covered here, we'll ask for your permission first.

4. How We Share Your Information

We work with trusted partners to run our platform effectively. Here's who might access your data and why:

Service Providers

We share information with companies that help us operate our business:

  • Hosting providers that store our platform data
  • Payment processors that handle transactions securely
  • Email service providers for communications
  • Analytics tools to understand platform usage
  • Customer support software to assist you better

These partners are contractually required to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law or to protect rights and safety:

  • In response to valid legal requests from South Korean authorities
  • To enforce our terms of service or other agreements
  • To protect against fraud or security threats
  • During business transfers like mergers or acquisitions

5. Your Privacy Rights

Under South Korean law, you have significant control over your personal information. Here's what you can do:

Access and Correction

You can view and update most of your information directly through your account settings. For data not accessible through your account, contact us and we'll provide it within 10 business days.

Data Deletion

You can request deletion of your account and associated data at any time. We'll process deletion requests within 30 days, though we may retain certain information as required by law or for legitimate business purposes (like transaction records for tax compliance).

Processing Restrictions

You can ask us to limit how we use your data in specific situations:

  • While we verify data accuracy if you've challenged it
  • When processing is unlawful but you prefer restriction over deletion
  • When you need the data for legal claims even though we no longer need it

Data Portability

You can request a copy of your data in a common electronic format. This makes it easier to transfer your information to another service if you choose.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in any promotional message or adjusting your account preferences. Note that we'll still send essential service-related communications.

How to Exercise Your Rights: Email us at support@unionstreamnet.com with your request. We'll verify your identity and respond within 10 business days. There's no fee for most requests, though we may charge for excessive or repetitive requests.

6. Data Security Measures

We take security seriously and use multiple layers of protection to safeguard your information:

Technical Safeguards

  • Encryption: All data transmitted between your device and our servers uses TLS encryption
  • Secure Storage: Personal data is encrypted at rest using industry-standard methods
  • Access Controls: Strict authentication requirements and role-based access limits who can view your data
  • Regular Security Audits: We conduct quarterly security assessments and penetration testing
  • Monitoring: Automated systems detect and alert us to suspicious activity

Organizational Measures

Our team follows strict protocols:

  • Employees receive annual privacy and security training
  • Access to personal data is logged and regularly reviewed
  • We maintain incident response procedures for data breaches
  • Third-party vendors undergo security assessments before engagement

While we implement strong security measures, no system is completely impenetrable. If we detect a breach affecting your data, we'll notify you and relevant authorities as required by South Korean law.

7. Data Retention

We keep your information only as long as necessary for the purposes described in this policy:

Data Type Retention Period
Account information Duration of active account plus 3 years
Learning progress and course data Duration of active account plus 1 year
Payment and transaction records 5 years (tax law requirement)
Marketing communications data Until you unsubscribe or 2 years of inactivity
Technical logs and usage data 90 days unless needed for security investigation
Support correspondence 3 years after last interaction

After retention periods expire, we securely delete or anonymize your data. Some information may be retained longer if required by law or for legitimate interests like fraud prevention.

8. International Data Transfers

Our primary servers are located in South Korea. However, some service providers we work with may process data in other countries. When we transfer data internationally, we ensure:

  • Transfers comply with South Korean Personal Information Protection Act requirements
  • Adequate safeguards are in place through standard contractual clauses
  • Receiving countries provide appropriate data protection levels
  • You've been informed about transfers and the protections in place

We primarily use service providers with data centers in South Korea or countries with similar privacy standards to minimize cross-border transfers.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to make our platform work better and understand how you use it:

Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality like login sessions and security features. These cannot be disabled.
  • Performance Cookies: Help us understand how visitors interact with our site so we can improve it. These collect anonymous data about page visits and error messages.
  • Functionality Cookies: Remember your preferences and settings to provide a personalized experience.
  • Analytics Cookies: Used to analyze platform usage patterns and measure content effectiveness.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete cookies, but this might affect platform functionality. Check your browser's help section for instructions on managing cookies.

Our platform also includes a cookie preference center where you can adjust non-essential cookie settings at any time.


10. Children's Privacy

Our platform is designed for adults interested in learning about stock market trading. We do not knowingly collect information from individuals under 14 years old in South Korea or under 16 in regions with stricter age requirements.

If we discover we've inadvertently collected data from someone under the applicable age, we'll delete it promptly. Parents or guardians who believe we may have information about their child should contact us immediately.

11. Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:

  • Email notification to your registered address
  • Prominent notice on our platform for 30 days
  • Update to the "Last Updated" date at the top of this policy

Continued use of our platform after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.

12. Third-Party Links

Our platform may include links to external websites or resources for educational purposes. We're not responsible for the privacy practices of these third-party sites. When you click external links, you leave our platform and should review the privacy policies of those sites independently.

We don't endorse or make representations about third-party sites, even if we link to them for educational content or reference materials.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your data, we're here to help.

Email: support@unionstreamnet.com

Phone: +82 10 2672 2272

Address: 54-1 Jungangdong 4(sa)-ga, Wansan-gu, Jeonju-si, Jeollabuk-do, South Korea

We typically respond to privacy inquiries within 3-5 business days. For urgent data protection matters, please mark your communication as "Urgent Privacy Request."